FAQ

💡 To register on Cryptonna, follow these 3 simple steps:

✔ Go to the Cryptonna website and click the “Sign Up” button.
✔ Enter your email, create a password, and confirm your registration.
✔ Log into your account and set up your profile — after that, you can connect your API and start trading.

📌 Fact:
💡 Registration takes no more than 2 minutes.

💡 API keys allow Cryptonna to manage your trades directly on the exchange.

✔ Go to the API settings on your exchange and create a new API key.
✔ Grant the key permission to trade (but NOT to withdraw funds!).
✔ Add the API key to your Cryptonna account via the dashboard.

📌 Fact:
💡 Cryptonna never accesses your funds – the API is used for trading only.

💡 No! Cryptonna is designed for both beginners and professional traders.

🔹 For beginners – there are ready-made strategies and easy setup options.
🔹 For experienced traders – manual bot configuration and TradingView integration are available.

📌 Fact:
💡 Even if you’ve never traded before, the bot can handle everything automatically for you.

💡 Cryptonna offers a variety of trading bots designed for both beginners and experienced traders:

✔ Futures Bots – automated trading using Bollinger Bands, trend strategies, and scalping.
✔ Signal Bots – receive signals from TradingView and open trades automatically.
✔ AI Bots – use machine learning to analyze the market and find the best entry and exit points.
✔ Greed Bot – a unique futures trading bot that will soon be available for the spot market as well.

📌 Fact:
💡 Each bot can be manually customized or run in fully automated mode.

💡 Setting up a bot takes just a few minutes:

✔ Choose a bot and select the cryptocurrencies you want to trade.
✔ Configure parameters like trade size, stop-loss, and take-profit levels.
✔ Launch the bot — it will start analyzing the market and executing trades automatically.

📌 Fact:
💡 You can run multiple bots at the same time, each following its own strategy.

💡 Yes, you can apply your own strategies using:

🔹 TradingView Signal Bot — set any signals based on your preferred indicators.
🔹 Manual Configuration — customize your own risk parameters, entry and exit points.
🔹 Custom Strategy Module — coming soon: a built-in feature to create and manage strategies directly on the platform.

📌 Fact:
💡 Cryptonna gives you full control — from full automation to hands-on strategy management.

💡 The Cryptonna Signal Bot connects to TradingView and executes trades based on your custom signals.

🔹 How it works:

✔ You create a signal in TradingView (e.g., a moving average crossover or support/resistance breakout).
✔ The bot receives the signal and automatically opens or closes a trade.
✔ You can use any indicators and strategies available on TradingView.

📌 Fact:
💡 The Signal Bot is ideal for traders who want to automate their strategy while keeping full control over the signals.

💡 Cryptonna employs advanced security technologies to ensure the protection of user data:

✔ API keys are encrypted and never stored in plain text.
✔ All server-stored data is encrypted to prevent data breaches.
✔ Two-factor authentication (2FA) is required to access your account.
✔ Regular security audits and system updates ensure ongoing protection.

📌 Fact:
💡 Only the account owner has access to their API keys — they cannot be used without explicit authorization.

💡 No, that’s impossible. Cryptonna operates exclusively with API keys that allow it to open and close trades, but not to withdraw funds.

🔹 You create API keys yourself on the exchange and can disable withdrawal permissions.
🔹 The bot does not have access to your account balance — it can only trade based on the strategies you set.

📌 Fact:
💡 Even if someone gains access to your Cryptonna account, they won’t be able to withdraw your money — your funds always remain securely on your exchange.

💡 To maximize protection, we recommend:

✔ Configure your exchange API keys with trading permissions only (no withdrawal rights).
✔ Enable two-factor authentication (2FA) to secure your account login.
✔ Restrict API key access by IP address (if your exchange supports this feature).
✔ Never share your Cryptonna login credentials or passwords with anyone.

📌 Fact:
💡 While the security of your funds is our top priority, users should also follow best practices to enhance overall protection.

💡 Cryptonna uses a transparent pricing model:

✔ Fixed subscription – users pay a fixed fee for access to the platform.
✔ No hidden charges – there are no additional fees for executed trades.
✔ 0% profit commission – all earnings remain entirely with the user.

📌 Fact:
💡 Unlike many competitors, Cryptonna does not take a percentage of your profits – only a fixed fee for using the platform.

💡 The minimum deposit depends on the exchange and the chosen trading strategy.

🔹 For futures trading, the minimum deposit can start from $50–$100, depending on the leverage and selected coin.
🔹 On the spot market, the deposit depends on specific assets but typically starts from $10–$50.

📌 Fact:
💡 Cryptonna does not impose any deposit limits since your funds always remain on your exchange account.

💡 Cryptonna does not hold your funds — all profits remain in your exchange account.

🔹 You can withdraw your money anytime directly through your exchange.
🔹 Cryptonna charges no withdrawal fees because it doesn’t manage your funds.

📌 Fact:
💡 You have full control over your money — Cryptonna simply helps you trade more efficiently.

💡 You can reach out to the support team through:

✔ Your personal account – submit a request via the “Support” section.
✔ Telegram community chat – quick responses from the team and other users.
✔ Email support – for more complex technical issues.

📌 Fact:
💡 Average response time ranges from 10 minutes to 24 hours depending on the complexity of the inquiry.

💡 We provide several convenient ways to get in touch:

✔ Telegram – community chat and official news channel.
✔ Email – personalized customer support.
✔ User Dashboard – ticket system on the website for technical issues.

📌 Fact:
💡 The fastest way to get a response is through Telegram or the ticket system in your personal account.

💡 We provide educational resources for users:

✔ Guides and articles – available in the “Help” section on our website.
✔ Video tutorials – step-by-step instructions for setting up and launching bots.
✔ Telegram chat – discuss strategies with other traders.

📌 Fact:
💡 You can always ask the community and get advice from more experienced traders.

💡 Cryptonna offers both automated and customizable strategies.

✔ Trend-following strategies – based on moving averages (EMA, SMA), Bollinger Bands, and support/resistance levels.
✔ Grid trading strategies – place orders at predefined levels and profit from price fluctuations.
✔ Arbitrage strategies – take advantage of price differences between exchanges (currently in development).
✔ TradingView signal strategies – based on indicators and signals transmitted directly to Cryptonna.
✔ Greed Bot – a unique algorithm that trades both long and short positions based on volatility analysis.

📌 Fact:
💡 Each strategy can be further customized to match your personal trading style.

💡 Choosing a strategy depends on your risk tolerance, desired returns, and trading experience.

🔹 Low-risk strategies (moving averages, Bollinger Bands) – ideal for stable, long-term growth.
🔹 Medium-risk strategies (grid trading, trend algorithms) – offer more earning potential but require active monitoring.
🔹 High-risk strategies (Greed Bot, AI algorithms) – aim to maximize profits but come with greater market risks.

📌 Fact:
💡 In your Cryptonna dashboard, you’ll find personalized recommendations to help you choose a strategy aligned with your trading goals.

💡 Greed Bot is an advanced futures trading algorithm that leverages volatility analysis and dynamic entry/exit levels.

✔ Long and Short Trading – the bot profits from price movements in both directions.
✔ Hedging Positions – reduces risk by opening parallel positions.
✔ Adaptive Settings – users can choose between aggressive or conservative trading modes.

📌 Fact:
💡 Greed Bot will soon be available for spot trading as well!

💡 Yes, Cryptonna allows you to test your trading strategy before using real funds.

✔ Demo Trading Mode – lets you run strategies without risking actual money.
✔ Historical Data Analysis – checks how a strategy would have performed in the past.
✔ Testing via TradingView – you can create a strategy and run a bot based on its signals.

📌 Fact:
💡 We highly recommend testing your strategy before live trading!

💡 Automated trading is the process where special trading bots analyze the market and execute trades without human involvement.

🔹 Cryptonna bots can follow various strategies, including technical analysis, TradingView signals, and AI-powered algorithms.
🔹 This eliminates emotional decisions and human errors, allowing 24/7 trading without constantly monitoring charts.

📌 Fact:
💡 Unlike manual trading, automation enables faster market reaction and reduces risks linked to trader emotions.

💡 All cryptocurrency trading involves risk, including automated trading.

🔹 Risks may arise from market volatility, incorrect bot settings, and lack of capital management strategy.
🔹 Cryptonna provides risk management tools like stop-loss, take-profit, and automatic capital allocation.

📌 Tip:
💡 Beginners are advised to start with low-risk strategies and test them using small amounts.