This User Agreement outlines the terms and conditions for using the Cryptonna.com platform. This document is a public offer in accordance with applicable law.
By registering on the Cryptonna.com website, you fully agree to the terms set forth below.
The Cryptonna.com service is not responsible for information about the platform presented on other websites. None of the provisions of this agreement may be interpreted as transferring exclusive rights to use the service to the User.
NOTICE: The Cryptonna.com service is not a cryptocurrency exchange.
Key Terms
- User: An individual aged 18 or older, registered on the Cryptonna.com platform, and agreeing to the terms of this agreement.
- Service Owner: Cryptonna Inc.
- Service: The software available on the Cryptonna.com website, providing users with access to automated cryptocurrency trading tools.
- Bot: Algorithms developed for automated cryptocurrency trading.
1. Risk Statement
- 1.1. Using the service involves high risks. Any trading or investment activities in cryptocurrency markets may lead to financial losses.
- 1.2. The Service Owner does not guarantee profits and is not responsible for theft or losses caused by third-party actions.
- 1.3. The User acknowledges potential losses when using the tools provided by the service's bots.
- 1.4. The service is provided "as is" and does not guarantee profitability.
- 1.5. The User independently decides on bot settings and bears responsibility for their outcomes.
2. Terms of Use
- 2.1. Cryptonna.com provides access to its services 24/7 without requiring additional software installation.
- 2.2. The platform does not store users' funds; all operations are conducted through user accounts on exchanges.
- 2.3. It is prohibited to use one exchange account across multiple Cryptonna.com accounts.
- 2.4. Violations of the rules will result in account suspension and freezing of funds.
- 2.5. The User agrees that violation of the terms may lead to account closure.
3. Service Fees
- 3.1. Users pay for service usage according to the selected tariff specified on the Cryptonna.com website.
- 3.2. Payment for the tariff provides access to all features included in the chosen plan.
- 3.3. All tariffs are specified in USDT, and payments are made through available methods listed on the website.
- 3.4. After payment, the user gains access to the full functionality of the tariff for the period specified in the plan's terms.
- 3.5. Refunds for unused tariff periods are not provided, except in cases of technical errors caused by the service.
4. Account Balance
- 4.1. The platform is fully functional with a positive account balance.
- 4.2. Top-ups are possible via cryptocurrencies (BTC, ETH, USDT, and others).
- 4.3. Funds on the balance are non-refundable, except for cases of erroneous top-ups.
5. Erroneous Top-Ups
- 5.1. Users must notify support of erroneous top-ups within 7 days.
- 5.2. A $10 manual processing fee applies to refunds for erroneous top-ups.
6. Restrictions
- 6.1. Any manipulations with balances that violate platform rules are prohibited.
7. Intellectual Property Protection
- 7.1. All materials on the Cryptonna.com website are protected by copyright and belong to the Service Owner.
- 7.2. Users must cite the website when using its materials.
8. Dispute Resolution
- 8.1. All disputes are resolved through negotiations. If negotiations fail, disputes are settled in court at the Service Owner's location.
9. Final Provisions
- 9.1. Cryptonna.com reserves the right to modify the terms of the agreement.
- 9.2. Users may stop using the service by deleting their API keys.
💡 If you have any questions, please contact us: [email protected]